Reimagining the systems that shape how we move and how well we live

Streets are hard infrastructure. Soft Infrastructure is an advisory practice that strengthens the policies, institutions, and discussions behind them, so that they work for everyone.

Who I Work With
  • Health departments
  • Cities and counties
  • Regional agencies and MPOs
  • Non-profits and coalitions
  • Industry teams
  • Policymakers
  • Universities
  • International institutions
About Me

Public health practitioner. Radical collaborator. A systems thinker who happens to work on streets.

Portrait of Tiffany Joyce Smith
Tiffany Joyce Smith, MPH
Public health advisor for safe & equitable mobility systems

I'm convinced that transportation policy is health policy. A fatal crash is never just an accident. It’s a street design decision, a funding choice, a policy, a health outcome, and sometimes a civil rights issue, all at once. Who gets hurt, who gets to the clinic or the job or the grocery store, and who gets left behind are shaped by how we build and govern the places we move through.

I call myself a radical collaborator because I’ve seen what happens when people who don’t usually share a table finally do. At Vision Zero Network, I convened transportation practitioners, safety researchers, criminal justice leaders, public health professionals, law enforcement officers, and community advocates to answer a hard, far-reaching question: how do we make roads safer in ways that are effective and do not come at the expense of low-income road users and road users of color? The answers lived in the gaps between health, criminal justice, roadway safety, and mobility, and ultimately shaped the recommendations in a report I co-authored, Right-Sizing the Role of Traffic Enforcement.

That work taught me to look at systems. But the real education came from my own life. Before Vision Zero Network, I was the Program Manager of Family Planning Services at the Institute for Family Health. I lived off Flatbush Avenue in Brooklyn and commuted by subway across boroughs. Then COVID hit. Patients told me how hard it was to get to care if they were not comfortable taking the subway, and my own world got smaller, too. I started getting around more by bus, Citi Bike, and on foot, and began noticing what I'd walked past for years: intersections with no crosswalks, bike share stations with limited bike lanes, and people riding on sidewalks because the roads felt too dangerous. Then new bike lanes went in along Flatbush Avenue as part of NYC's Vision Zero work (my very first exposure to the concept!). For the first time, I felt safe biking from Prospect Lefferts Gardens to downtown Brooklyn. I realized how much I'd taken mobility for granted until then.

The pandemic also underscored the role of access in community health. During the first year of COVID-19, I led a study on what it was like for patients who switched to self-administered injectable birth control. While many found the option empowering, several told me about the logistical hurdles of just getting the medication. Our conclusions pointed at systems, not patients: clinicians should routinely offer it, insurers should drop prior authorization requirements, and pharmacies should reliably stock it. The same kinds of systems that keep a crosswalk from getting built can keep a medication out of reach. That's my work: seeing the patterns and redesigning them.

Trained at Columbia University's Mailman School of Public Health, I bring more than seven years of hands-on experience across panel facilitation, equity auditing, coalition building, and resource development. I've supported 500+ U.S. communities in adopting fair and effective roadway safety strategies, helped agencies develop innovative projects to tap into federal funding opportunities, and hosted monthly webinars for 200+ practitioners. These days I’m based in Rotterdam, working with cities, agencies, and advocates on both sides of the Atlantic.

Writing and commentary are a big part of how I do this work. I’ve authored policy reports that bring criminal justice, health equity, and road safety into the same conversation, and I’ve published in Streetsblog USA and the peer-reviewed journal Contraception. I’ve also been interviewed on podcasts produced by the Johns Hopkins Bloomberg School of Public Health and the Thurgood Marshall Institute at the NAACP Legal Defense Fund, and quoted in Gothamist, Smart Cities Dive, Houston Public Media, Greater Greater Washington, Boulder Weekly, and Governing.


What I Do

  • Equity Auditing & Advisory

    Helping organizations identify inequity and turn insight into action

    I help cities, health departments, advocacy organizations, and industry teams make their work fairer and more inclusive: improving how they engage communities, reviewing how projects and products are designed, and examining how decisions affect different groups. That includes Vision Zero action plans, health equity impact reviews, high-injury-network prioritization, and street redesigns. I also review enforcement strategies and speed camera programs for equity protections.

    Start a Conversation
  • Facilitation, Public Dialogue & Coalition Building

    Creating the conditions for meaningful conversation, collaboration, and collective action

    Good convenings take more than someone to manage a room. They take someone who can understand what different audiences care about and find the connections that move people toward common purpose. I translate between advocates, public officials, criminal justice leaders, and people directly affected by policy, helping organizations find shared stakes, frame the case for change, and build coalitions that move issues forward. I design and lead the engagement from the ground up, without pushing a predetermined conclusion. I also run landscape assessments that map where agencies already align and what is blocking them.

    Start a Conversation
  • Communications & Journalism

    Translating complex issues into clear, engaging, and accessible stories

    I write about equity, mobility, and public health as interconnected, and help organizations communicate beyond audiences who are already engaged. My work includes comparative writing on U.S. Vision Zero and international safety practices, and short, evidence-based briefings for policymakers and their staff connecting road safety, health outcomes, and equity.

    Start a Conversation
  • Speaking & Presentations

    Bringing systems-level insight on equity, road safety, and mobility to audiences through engaging talks and presentations

    I speak, teach, and facilitate conversations on health in all policies, the Safe System Approach, health equity, and mobility as a social determinant of health. I work with transportation, safety, health, and criminal justice organizations that want a systems thinker in the room to broaden the conversation.

    Start a Conversation

Ways to Start

Public Health for Transportation Professionals

For transportation, planning, and engineering teams; professional associations; health departments

I give a 90-minute talk tailored to your team or community context and priorities covering: why health matters in transportation decisions, what the evidence shows, and how to apply a health lens to real projects. The session uses local data and examples to make it concrete.

Typical timeline: 2–3 weeks

Health & Equity Safety Plan Review

For transportation, planning, and engineering teams; regional agencies & MPOs; health departments

I review a draft or adopted roadway safety, Vision Zero, or mobility plan through a public health and equity lens. I examine what health data was used, whether health agencies were involved, how equity shaped the high-injury network and project ranking, and how enforcement is handled. You get an orientation call, a written memo with three to five concrete fixes, and a debrief call with your team.

Typical timeline: 4-5 weeks

Collaboration Readiness & Project Scan

For health departments, cities and counties, regional agencies, and MPOs

I interview 6–8 stakeholders across transportation, health, advocacy and community to map where interests and capacity overlap, what blocks collaboration, and which projects are ready for a joint transportation-health approach. You get an orientation call, a memo ranking 4–6 priority projects for immediate impact, a one-page action plan naming who meets when and who owns what, and a debrief call.

Typical timeline: 4-6 weeks

Learning across borders

For U.S. focused work

American cities, DOTs, MPOs, health departments, and advocacy groups bring me in to review safety plans, assess where transportation and health teams can collaborate, and facilitate working sessions. I also design study tours and delegations to the Netherlands, a country with a long history of road safety practice and integrated mobility planning. I handle the program, the site visits, and the conversations, then help your group turn insights into action steps. For teams that can’t travel, I offer comparative research, writing, and advisory on what can be learned from Dutch approaches and how to adapt them.

For international work

Cities, institutions, and projects across Europe and beyond are asking how safe mobility policy serves different communities and connects to health. Drawing on my experience in the U.S. Vision Zero movement and my base in Rotterdam, I bring a public health and equity lens, and practical lessons from U.S. work on community engagement, enforcement equity, and cross-sector coalitions. I offer equity and health reviews of mobility and safety plans, facilitated exchanges and workshops between transportation and health teams, comparative briefings, and expert input for international projects.

Blog

Transportation Policy Is Health Policy

I don’t have an easy way to get to my appointment, and I need a new IUD.

I heard some version of that from patients in the early months of the COVID-19 pandemic when I was working on reproductive health care access. Cities essentially shut down, no one was sure whether people could or should travel, and many patients were looking for ways to get themselves to the clinic with the least amount of exposure. A trip to the clinic, which should have been the simplest part of getting care, had become a logistical problem with a public health consequence.

Those early months are what cemented my relationship to mobility. I started getting around more on foot, by bike share, and on short bus rides. During my travels, I began noticing what I hadn’t before: intersections with no crosswalks, bike routes without enough bike lanes, and perilous connections to transit stops. The barrier between my patients and their care wasn’t a patient problem. It was a street design problem.

That’s the idea at the heart of my work: transportation agencies are already making public health decisions every day, in how they scope projects, run benefit-cost analyses, and rank safety investments. Most just don’t see them as health decisions. This post covers why the two fields so often work apart, what’s already working in places like Minnesota, Barcelona, and New York, and four practical places to start.

Get in Touch

Working on transportation safety, health equity, or systems-level change on either side of the Atlantic? Let's talk!